APARTMENT LIVING

Discover Your Next Home in Miami

From the vibrant energy of Brickell to the charm of Coconut Grove and the convenience of Hialeah, Catalonia Management offers thoughtfully managed apartment communities in some of South Florida’s most desirable neighborhoods.

Enjoy responsive service, prime locations, pet-friendly living, and the comfort of a team that truly cares.

Find a place in Miami you’re proud to call home.

Pay Rent

Make your payments online. Set up auto-payments NOW and be rewarded!

Maintenance

Submit your maintenance requests and follow up. All in your AppFolio Tenant Portal. Activate NOW!

New Applications

Check prices and availability online and apply today!

MAINTENANCE CONTACT CENTER

Maintenance Support Available 24/7

Our Contact Center is available 24 hours a day, 7 days a week, 365 days a year to assist you with all maintenance requests and questions.

When our team is unavailable to answer immediately, Catalina and Ava, our AI-powered assistants, ensure that every call is answered promptly and professionally.

They can receive and document service requests in multiple languages, gather the necessary information, and route each request according to our maintenance procedures.

Our Maintenance Coordinators then review and prioritize every request, ensuring that one of our qualified in-house technicians or trusted service partners is assigned to address your issue as quickly and efficiently as possible.

At Catalonia Management, we’re committed to providing responsive service and keeping your home comfortable, safe, and well maintained.

TENANT PORTAL

The Online Portal is an easy, fast, and secure way to pay rent and other charges online, view your payment history, view and download your lease agreement, and submit maintenance requests.

You benefit from mobile, self-service options that the modern renter expects from our property management business.

  • Conveniently pay rent online, from anywhere
  • Quickly submit maintenance requests and check the status
  • View or download online leases
  • Have a safe and secure experience
  • Check how it works on this tutorial section: EnglishEspañol.
  • You can request access here

Your information always available!

SERVICE LEVEL AGREEMENT

Maintenance Requests

For non-emergency maintenance issues, residents are encouraged to submit requests through the Tenant Portal. Our team is committed to providing prompt and efficient service; however, requests are prioritized based on urgency and processed in the order they are received.

Maintenance requests are reviewed Monday through Friday, from 9:00 AM to 5:00 PM, excluding holidays. Once reviewed, a qualified technician or approved service vendor is typically assigned within 24 to 48 hours. Scheduling and completion times may vary depending on the nature of the repair, parts availability, and vendor scheduling.

Please note that certain maintenance requests may result in charges to the resident if the issue is determined to be the resident’s responsibility under the lease agreement.

Emergency Maintenance

If you smell gas or observe a fire, call 911 immediately.

Any condition that poses an immediate threat to life, health, safety, or the property itself is considered a maintenance emergency. For after-hours emergencies, please contact our Maintenance Contact Center immediately for assistance.

Online Portal Mobile App for Residents

Online Portal Mobile App

Manage your home anytime, anywhere with the Online Portal Mobile App.

The app provides all the features available through the Online Portal while delivering a faster, more convenient mobile experience. Residents can easily submit maintenance requests, make rent payments, view account information, and communicate with management directly from their smartphone.

For added convenience, residents can log in without needing to remember their property’s Online Portal URL and can choose to stay signed in for quick and secure access. Less time managing passwords means more time enjoying your home.

Key Features Include:
* Pay rent or dues instantly
* Set up auto-payments
* Submit maintenance requests, with the ability to add photos
* Monitor the status of your maintenance requests
* View or download your lease
* Easily access shared documents

Download links available —>

Download the iOS app from the App Store®:

Download the Android app from Google Play™:

Copyright © 2018 Catalonia Management LLC. | All rights reserved.