APARTMENT LIVING
If you are renting an apartment with us, you should expect the same great care and service, because we are totally customer focused.
Pay Rent
Easily make payments or set up auto-payments here.
Maintenance
Submit your maintenance requests and follow up here.
New Applications
Check units for rent and complete your application online.
MAINTENANCE CONTACT CENTER
Our new Maintenance Contact Center handles all your incoming maintenance calls. The trained and experienced staff answers your phone 24 hours a day so you can rely that your request will be reviewed by our team.
They will record the service request and one of our maintenance coordinator will analyze and assign one of our technicians or dispatch a pre-selected vendors based on the emergency level of the issue.
This service is an extension of our property management team:
- Conveniently call us 24/7
- Maintenance Contact Center
- Se habla Español
- Phone (305) 446-1075 [Option 3]
- Direct Access | Ph: (786) 422-0988
Available NOW!
TENANT PORTAL
The Online Portal is an easy, fast, and secure way to pay rent and other charges online, view your payment history, view and download your lease agreement, and submit maintenance requests.
You benefit from mobile, self-service options that the modern renter expects from our property management business.
- Conveniently pay rent online, from anywhere
- Quickly submit maintenance requests and check the status
- View or download online leases
- Have a safe and secure experience
- Check how it works on this tutorial section: English – Español.
- You can request access here
Your information always available!
MAINTENANCE SERVICE
With the exception of emergencies, maintenance requests can be submitted through our tenant portal. Our effort is to respond timely, though requests will be addressed in the order they are received and by their level of urgency.
Requests are reviewed Monday to Friday from 9 am to 5 pm (except for holidays), hereafter, we assign in the next 24 to 48 hours approximately a Technician or a Vendor to resolve your request between . Take in mind, that some requests could consider an extra charge for the tenant.
For gas odors or fire, call 911 immediately. Any other issue related to the property under lease that is threatening to life, health or the property is considered an emergency.
Online Portal Mobile App for Residents
The Online Portal mobile app has all of the same functions as the Online Portal but offers a more pleasant mobile experience for our tenants.
Tenants can log in without needing to know their Online Portal URL, and once they are logged in they can choose to stay logged in for easier access. No more forgotten passwords!
Key Features Include:
* Pay rent or dues instantly
* Set up auto-payments
* Submit maintenance requests, with the ability to add photos
* Monitor the status of your maintenance requests
* View or download your lease
* Easily access shared documents
Download links available —>
Download the iOS app from the App Store®:
Download the Android app from Google Play™:
